How TinyPulse Works
From initial setup to actionable insights, we've designed a process that's simple for you and your employees. Here's what to expect.
Setup in 4 simple steps
Most organisations are up and running with their first pulse within a week.
Discovery Call
We start with a 30-minute conversation to understand your goals, challenges, and what you want to learn from your pulse surveys. No obligation, just a conversation.
Configure Your Programme
Together, we'll set up your pulse programme—frequency, questions, demographics, and reporting structure. We'll recommend best practices based on your organisation size and goals.
Employee Data Upload
You provide a simple employee list (name, email, department). We handle the rest. Full POPIA compliance and data security built in.
Launch & Communicate
We provide communication templates to introduce pulse surveys to your employees. Then you're live—first results typically within 48 hours.
How pulse surveys run
Once set up, TinyPulse runs on autopilot with minimal admin required.
Monday: Survey Sent
Employees receive a short pulse survey via email (with optional SMS). Takes under 2 minutes to complete on any device.
Wednesday: Reminder
Non-responders get a gentle reminder. This typically boosts participation by 15-20%.
Friday: Results Ready
Dashboard updated with full results, trend analysis, and AI-powered insights from open-text responses.
Repeat Weekly
The cycle continues automatically. Questions can rotate or stay consistent depending on your strategy.
The employee experience
We've designed the survey experience to be as frictionless as possible. Happy employees = high response rates.
- Under 2 minutes — Respect for employees' time
- Any device — Desktop, tablet, or mobile
- No login required — Unique links for each employee
- Fully anonymous — Clear messaging about data protection
- Optional comments — Space to share more if they want
Sample Survey Flow
Question 1 of 2
"How motivated do you feel at work this week?"
Real-time dashboards
No waiting for reports. No consultant presentations. Results update in real-time as responses come in.
- Live results — Watch responses come in throughout the week
- Trend tracking — See how scores change over time
- Department comparison — Compare across teams and locations
- Sentiment analysis — AI extracts themes from open comments
- Export options — Download data for your own analysis
- Mobile access — Check results from anywhere
From insights to action
Data is only valuable if it leads to change. We help you close the loop.
Action Recommendations
Our platform suggests specific actions based on your results—not generic advice, but relevant recommendations.
Manager Toolkits
Resources for team leaders to discuss results with their teams and facilitate meaningful conversations.
Follow-Up Pulses
Track the impact of actions you take. Did that new initiative land? Pulse surveys tell you quickly.
Optional Consulting
Need deeper support? Our team can facilitate action planning sessions and provide strategic guidance.
We're with you every step
TinyPulse isn't just software—it's a partnership. Here's how we support you.
Included with every plan
- Dedicated account manager
- Initial setup and configuration
- Employee communication templates
- Manager training materials
- Email and phone support
- Quarterly review calls
Optional add-ons
- Custom question development
- Manager training workshops
- Action planning facilitation
- Executive presentations
- Integration with HRIS systems
- Custom reporting and analytics
Ready to see it in action?
Book a demo and we'll walk you through exactly how TinyPulse would work for your organisation.